1. What material is the mug made of?
Our designer mug is made of high-quality ceramic. Ceramics is known for its durability, heat resistance, and ability to retain the temperature of hot or cold beverages.
2. Is the mug safe to use in the microwave and dishwasher?
Yes, our ceramic mugs are microwave and dishwasher safe. You can conveniently heat your favorite beverages in the microwave and easily clean the mug in the dishwasher without worrying about any damage.
3. What is the capacity of the mug?
The mug has a capacity of approximately 12 ounces (354 ml), making it suitable for enjoying a generous serving of your favorite hot or cold drink.
4. Can I customize the design of the mug?
At this time, we offer our designer mugs with pre-designed patterns and artwork. However, we constantly update our collection, so keep an eye out for new designs that might suit your preferences.
5. Is the design printed or hand-painted on the mug?
The design on our ceramic mugs is professionally printed using high-quality, non-toxic inks. This ensures vibrant colors and long-lasting durability. The printing process also allows for intricate designs that are not easily achievable through hand-painting.
6. Can I purchase the mug as a gift for someone?
Absolutely! Our designer ceramic mugs make wonderful gifts for birthdays, holidays, anniversaries, or any special occasion. They are perfect for friends, family members, colleagues, or anyone who appreciates a unique and stylish mug.
7. How is the mug packaged for shipping?
To ensure safe delivery, we take great care in packaging our mugs. Each mug is individually wrapped in bubble wrap and placed in a sturdy box. This packaging ensures that your mug arrives in excellent condition, ready to be enjoyed or gifted.
8. Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you will be able to see if your country is eligible for shipping.
9. What is your return policy?
We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your designer ceramic mug, please contact our customer support within 14 days of receiving your order, and we will assist you with the return or exchange process.
10. Can I order the mug in bulk for corporate or promotional purposes?
Certainly! We offer bulk ordering options for corporate gifts, events, or promotional purposes. Please reach out to our customer support, and we will be happy to discuss your requirements and provide you with the necessary assistance.
If you have any other questions or need further assistance, please don't hesitate to contact our customer support. We are here to help you
